Service and Support

Professional technical support is a key element of any contract with our customer. BCC Group is an accredited Service Center of HP and IBM and offers a wide range of services, including warranty, after-sales service and extensive support for a large range of equipment.

BCC Group Service Сenter has highly qualified professionals who passed specialized training and are certified by leading equipment manufacturers. The Center provides technological support and IT outsourcing services. The company focuses on providing high standards of service quality.

BCC Service Center uses a system of registration and tracking of service events. This includes automated system for placing orders, integrated with equipment vendors. The Center has continuously supported warehouse of spare parts, necessary diagnostic equipment and specialized technology park for the simulation of complex situations.